2012 2011 2010 20092008200720062005
| Operating Highlights | Q1 2012 | Q2 2012 | Q3 2012 | Q4 2012 |
| Services | | | | |
| Fibre | 4,030,668 | 4,001,326 | 3,974,239 | 3,941,454 |
| ADSL and Indirect access | 185,696 | 179,290 | 169,835 | 160,540 |
| Fixed Residential | 4,216,364 | 4,180,616 | 4,144,074 | 4,101,994 |
| Fixed SME | 189,096 | 193,701 | 197,549 | 206,017 |
| Mobile (voice+BAM) | 201,344 | 254,369 | 314,311 | 416,538 |
| Total | 4,606,804 | 4,628,686 | 4,655,934 | 4,724,549 |
| | | | | |
| Customers | | | | |
| Fibre | 1,790,618 | 1,772,870 | 1,760,686 | 1,749,668 |
| ADSL and Indirect access | 105,365 | 101,278 | 97,288 | 92,046 |
| Total Residential | 1,895,983 | 1,874,148 | 1,857,974 | 1,841,714 |
| Fixed SME | 98,247 | 100,485 | 102,121 | 105,149 |
| Total | 1,994,230 | 1,974,633 | 1,960,095 | 1,946,863 |
| | | | | |
| Other data – Residential Fixed Fibre: | | | | |
| Homes released to marketing | 7,048,713 | 7,054,206 | 7,057,734 | 7,062,626 |
| Penetration (%) | 25.4% | 25.1% | 24.9% | 24.8% |
| ARPU (€) | 52.1 | 51.4 | 51.2 | 52.4 |
| Services | 4,030,668 | 4,001,326 | 3,974,239 | 3,941,454 |
| Services per customer | 2.25x | 2.26x | 2.26x | 2.25x |
| Net churn (%) | 18.4% | 17.3% | 18.4% | 19.7% |
| | | | | |
| Residential Fixed Fibre services | | | | |
| Internet | 1,427,921 | 1,421,691 | 1,417,846 | 1,417,615 |
| Television | 906,122 | 896,636 | 882,457 | 862,327 |
| Telephony | 1,696,625 | 1,682,999 | 1,673,936 | 1,661,512 |
| Residential Fixed Fibre penetration (%) | | | | |
| Internet | 20.3% | 20.2% | 20.1% | 20.1% |
| Television | 12.9% | 12.7% | 12.5% | 12.2% |
| Telephony | 24.1% | 23.9% | 23.7% | 23.5% |
| Financial Highlights | Q1 2012 | Q2 2012 | Q3 2012 | Q4 2012 | 2012 |
| Data in € million, except if otherwise stated | | | | | |
| Revenues | 383 | 389 | 392 | 409 | 1,573 |
| Gross profit | 293 | 285 | 282 | 286 | 1,147 |
| Gross margin (%) | 76.6% | 73.3% | 72.0% | 69,9% | 72,9% |
| EBITDA | 186 | 189 | 189 | 187 | 752 |
| EBITDA margin (%) | 48.6% | 48.5% | 48.3% | 45.8% | 47.8% |
| Total net debt | 3,376 | 3,510 | 3,435 | 3,442 | 3,442 |
| Total net debt / EBITDA LTM | 4.47x | 4.64x | 4.55x | 4.58x | 4.58x |
| Revenue Split | | | | | |
| Residential | 292 | 286 | 280 | 287 | 1,145 |
| Fibre | 281 | 275 | 270 | 277 | 1,103 |
| ADSL, Indirect access and other | 11 | 11 | 10 | 10 | 42 |
| Business | 89 | 103 | 110 | 122 | 425 |
| SMEs | 21 | 21 | 21 | 22 | 86 |
| Large Accounts and Corporations | 31 | 30 | 29 | 30 | 121 |
| Wholesale | 37 | 51 | 60 | 70 | 218 |
| Other | 1 | 1 | 1 | 1 | 3 |
| Total Revenues | 383 | 389 | 392 | 409 | 1,573 |
Cableuropa
| Financial Highlights | Q1 2012 | Q2 2012 | Q3 2012 | Q4 2012 | 2012 |
| Data in € million, except if otherwise stated | | | | |
| Revenues | 383 | 389 | 392 | 409 | 1,573 |
| Gross profit | 293 | 285 | 282 | 286 | 1,147 |
| Gross margin (%) | 76.6% | 73.3% | 72.0% | 69.9% | 72.9% |
| EBITDA | 186 | ;189 | 189 | 187 | 752 |
| EBITDA margin (%) | 48.6% | 48.5% | 48.3% | 45.8% | 47.8% |
| Total net debt | 3,376 | 3,511 | 3,435 | 3,443 | 3,443 |
| Total net debt / EBITDA LTM | 4.47x | 4.63x | 4.54x | 4.58x | 4.58x |
| Operating Highlights | Q1 2011 | Q2 2011 | Q3 2011 | Q4 2011 |
| RGUs: | | | | |
| RGU's (fibre) | 4,072,328 | 4,077,567 | 4,069,709 | 4,059,661 |
| RGU's (ADSL) | 168,868 | 174,045 | 174,872 | 175,969 |
| Residential RGUs | 4,241,196 | 4,251,612 | 4,244,581 | 4,235,630 |
| SME RGUs | 140,910 | 149,109 | 158,089 | 174,391 |
| | | | | |
| Customers | | | | |
| Residential Fibre | 1,822,478 | 1,819,168 | 1,813,143 | 1,806,598 |
| Residential ADSL | 90,811 | 92,972 | 93,199 | 93,509 |
| Total Residential | 1,913,289 | 1,912,140 | 1,906,342 | 1,900,107 |
| SMEs | 74,329 | 77,709 | 81,715 | 89,295 |
| Other data – Residential Fibre: | | | | |
| Homes released to marketing | 7,032,999 | 7,037,091 | 7,039,683 | 7,042,797 |
| Penetration (%) | 25.9% | 25.9% | 25.8% | 25.7% |
| ARPU (€) | 51.0 | 51.5 | 51.7 | 52.4 |
| RGUs | 4,072,328 | 4,077,567 | 4,069,709 | 4,059,661 |
| RGUs per customer | 2.23x | 2.24x | 2.24x | 2.25x |
| Net churn (%) | 14.8% | 14.6% | 16.7% | 18.8% |
| | | | | |
| Residential fibre RGU | | | | |
| Internet | 1,406,155 | 1,414,411 | 1,420,356 | 1,428,850 |
| Television | 958,588 | 951,708 | 939,194 | 922,537 |
| Telephony | 1,707,585 | 1,711,448 | 1,710,159 | 1,708,274 |
| Residential fibre penetration (%) | | | | |
| Internet | 20.0% | 20.1% | 20.2% | 20.3% |
| Television | 13.6% | 13.5% | 13.3% | 13.1% |
| Telephony | 24.3% | 24.3% | 24.3% | 24.3% |
| Financial Highlights | Q1 2011 | Q2 2011 | Q3 2011 | Q4 2011 | 2011 |
| Data in € million, except if otherwise stated | | | | | |
| Revenues | 364 | 368 | 371 | 381 | 1,485 |
| Gross profit | 288 | 293 | 294 | 294 | 1,169 |
| Gross margin (%) | 79.0% | 79.5% | 79.1% | 77.2% | 78.7% |
| EBITDA | 179 | 187 | 191 | 191 | 748 |
| EBITDA margin (%) | 49.1% | 50.8% | 51.4% | 50.1% | 50.4% |
| Total net debt | 3,533 | 3,472 | 3,446 | 3,435 | 3,435 |
| Total net debt / EBITDA (x) | 4.85x | 4.70x | 4.63x | 4.59x | 4.59x |
| Revenue Split | | | | | |
| Residential | 288 | 292 | 292 | 295 | 1,168 |
| Residential fibre | 278 | 281 | 282 | 284 | 1,125 |
| Residential ADSL | 10 | 11 | 11 | 11 | 42 |
| Business | 75 | 75 | 77 | 85 | 312 |
| SMEs | 19 | 19 | 19 | 20 | 77 |
| Large Accounts/Corporations | 33 | 33 | 32 | 31 | 129 |
| Wholesale and other | 23 | 24 | 26 | 33 | 106 |
| Indirect access | 2 | 1 | 1 | 1 | 6 |
| Total Revenues | 364 | 368 | 371 | 381 | 1,485 |
Cableuropa
| Financial Highlights | Q1 2011 | Q2 2011 | Q3 2011 | Q4 2011 | 2011 |
| Data in € million, except if otherwise stated | | | | |
| Revenues | 364 | 368 | 371 | 381 | 1,485 |
| Gross profit | 288 | 293 | 294 | 294 | 1,169 |
| Gross margin (%) | 79.0% | 79.5% | 79.1% | 77.2% | 78.7% |
| EBITDA | 179 | 187 | 191 | 192 | 748 |
| EBITDA margin (%) | 49.0% | 50.7% | 51.4% | 50.3% | 50.4% |
| Total net debt | 3,533 | 3,472 | 3,446 | 3,435 | 3,435 |
| Total net debt / EBITDA (x) | 4.87x | 4.71x | 4.64x | 4.59x | 4.59x |
| Operating Highlights | Q1 2010 | Q2 2010 | Q3 2010 | Q4 2010 |
| RGUs: | | | | |
| Residential RGUs | 4,132 | 4,156 | 4,142 | 4,181 |
| RGU's (fibre) | 3,987 | 4,004 | 3,988 | 4,019 |
| RGU's (ADSL) | 145 | 152 | 154 | 162 |
| SME RGUs | 118 | 125 | 127 | 132 |
| Customers | | | | |
| Residential Fibre | 1,823,536 | 1,821,142 | 1,808,714 | 1,810,639 |
| Residential ADSL | 80,201 | 83,344 | 84,276 | 87,546 |
| Total Residential | 1,903,737 | 1,904,486 | 1,892,990 | 1,898,185 |
| SMEs | 67,340 | 68,602 | 69,276 | 71,761 |
| Indirect access | 35,965 | 32,733 | 30,037 | 27,269 |
| Other data – Residential Fibre: | | | | |
| Homes released to marketing | 7,012,150 | 7,020,037 | 7,025,210 | 7,029,692 |
| Penetration (%) | 26.0% | 25,9% | 25,7% | 25,8% |
| ARPU (€) | 51.5 | 51,6 | 50,8 | 51,5 |
| RGUs | 3,987,192 | 4,004,293 | 3,987,564 | 4,019,267 |
| RGUs per customer (#) | 2.19x | 2,20x | 2,20x | 2,22 |
| Net churn (%) | 14.2% | 13,4% | 15,1% | 15,5% |
| | | | | |
| Residential fibre RGU | | | | |
| Telephony | 1,674,530 | 1,682,016 | 1,678,588 | 1,686,328 |
| Internet | 1,342,543 | 1,355,974 | 1,361,104 | 1,379,552 |
| Television | 970,119 | 966,303 | 947,872 | 953,387 |
| Residential fibre penetration (%) | | | | |
| Telephony | 23.9% | 24,0% | 23,9% | 24% |
| Internet | 19.1% | 19,3% | 19,4% | 19,6% |
| Television | 13.8% | 13.8% | 13,5% | 13,6% |
| Operating Highlights | Q1 2009 | Q2 2009 | Q3 2009 | Q4 2009 |
| Customers | | | | |
| Residential Cable | 1,845,016 | 1,834,743 | 1,818,790 | 1,825,212 |
| Residential ULL | 66,736 | 67,758 | 69,537 | 76,632 |
| Total Residential | 1,911,752 | 1,902,501 | 1,888,327 | 1,901,844 |
| SMEs | 68,171 | 66,511 | 66,979 | 67,158 |
| Indirect access | 55,100 | 47,981 | 43,648 | 39,797 |
| Other data – Residential Cable: | | | | |
| Homes released to marketing | 6,969,464 | 6,989,661 | 6,994,904 | 7,003,679 |
| Penetration (%) | 26.5% | 26.2% | 26.0% | 26.1% |
| ARPU (€) | 51.9 | 51.2 | 50.2 | 51.0 |
| RGUs | 3,957,925 | 3,940,227 | 3,928,604 | 3,966,783 |
| RGUs per customer (#) | 2.15 | 2.15 | 2.16 | 2.17 |
| Net churn (%) | 15.7% | 15.9% | 17.3% | 13.9% |
| | | | | |
| Residential cable RGU | | | | |
| Telephony | 1,645,975 | 1,647,247 | 1,648,490 | 1,665,997 |
| Internet | 1,295,452 | 1,301,971 | 1,303,072 | 1,325,781 |
| Television | 1,016,498 | 991,009 | 977,042 | 975,005 |
| Residential cable penetration (%) | | | | |
| Telephony | 23.6% | 23.6% | 23.6% | 23.8% |
| Internet | 18.6% | 18.6% | 18.6% | 18.9% |
| Television | 14.6% | 14.2% | 14.0% | 13.9% |
| Operating Highlights | Q1 2008 | Q2 2008 | Q3 2008 | Q4 2008 |
| Customers | | | | |
| Cable | 1,877,988 | 1,889,168 | 1,870,000 | 1,853,423 |
| Other direct access | 66,445 | 65,628 | 65,636 | 65,490 |
| Residential direct access (cable) | 1,944,433 | 1,954,796 | 1,935,636 | 1,918,913 |
| Indirect access | 90,984 | 82,554 | 65,875 | 63,508 |
| SMEs | 69,285 | 69,817 | 69,149 | 69,361 |
| Other data – Residential Cable: | | | | |
| Homes released to marketing | 6,850,103 | 6,914,630 | 6,951,973 | 6,963,015 |
| Penetration (%) | 27.4% | 27.3% | 26.9% | 26.6% |
| ARPU(€) | 52.0 | 53.3 | 52.4 | 53.2 |
| RGUs | 3,867,822 | 3,954,374 | 3,952,789 | 3,959,699 |
| RGUs per customer (#) | 2.06 | 2.09 | 2.11 | 2.14 |
| Gross churn (%) | 19.3% | 19.4% | 21.9% | 20.9% |
| Net churn (%) | 17.5% | 17.5% | 19.6% | 18.7% |
| | | | | | |
| Residential cable RGU | | | | | |
| Telephony | | 1,616,060 | 1,630,520 | 1,623,359 | 1,638,029 |
| Internet | | 1,240,731 | 1,271,562 | 1,272,009 | 1,282,658 |
| Television | | 1,011,031 | 1,052,293 | 1,057,422 | 1,039,012 |
| Residential cable penetration (%) | | | | | |
| Telephony | | 23.6% | 23,6% | 23.4% | 23.5% |
| Internet | | 18.1% | 18.4% | 18.3% | 18.4% |
| Television | | 14.8% | 15.2% | 15.2% | 14.9% |
| Operating Highlights | Q1 2007 | Q2 2007 | Q3 2007 | Q4 2007 |
| Customers | | | | |
| Cable | 1,846,510 | 1,863,399 | 1,830,167 | 1,859,184 |
| Other direct access | 72,991 | 73,744 | 68,463 | 67,730 |
| Residential direct access (cable) | 1,919,501 | 1,937,143 | 1,898,630 | 1,926,914 |
| Indirect access | 164,416 | 129,178 | 115,878 | 104,311 |
| SMEs | 68,612 | 68,682 | 68,785 | 69,317 |
| Other data – Residential Cable: | | | | |
| Homes released to marketing | 6,220,286 | 6,334,498 | 6,670,302 | 6,793,309 |
| Penetration (%) | 29.7% | 29.4% | 27.4% | 27.4% |
| ARPU (€) | 50.8 | 51.4 | 52.6 | 52.2 |
| RGUs | 3,662,256 | 3,708,049 | 3,664,131 | 3,767,589 |
| RGUs per customer (#) | 1.98 | 1.99 | 2.00 | 2.03 |
| Gross churn (%) | 17.2% | 18.0% | 16.3% | 19.9% |
| Net churn (%) | 20.7% | 18.7% | 14.3% | 18.2% |
| | | | | | |
| Residential cable RGU | | | | | |
| Telephony | | 1,599,405 | 1,616,424 | 1,594,654 | 1,604,938 |
| Internet | | 1,137,532 | 1,169,371 | 1,160,209 | 1,202,552 |
| Television | | 925,319 | 922,254 | 909,268 | 960,099 |
| Residential cable penetration (%) | | | | | |
| Telephony | | 25.7% | 25,5% | 23.9% | 23.6% |
| Internet | | 18.3% | 18.5% | 17.4% | 17.7% |
| Television | | 14.9% | 14.6% | 13.6% | 14.1% |
| Operating Highlights | Q1 2006 | Q2 2006 | Q3 2006 | Q4 2006 |
| Customers | | | | |
| Cable | 1,684,382 | 1,720,847 | 1,750,881 | 1,801,694 |
| Other direct access | 97,379 | 70,243 | 65,892 | 68,480 |
| Residential direct access (cable) | 1,781,761 | 1,791,090 | 1,816,773 | 1,870,174 |
| Indirect access | 310,077 | 292,359 | 235,863 | 203,387 |
| Business | 115,112 | 68,733 | 68,412 | 69,083 |
| Other data – Residential Cable: | | | | |
| Homes released to marketing | 6,756,411 | 5,886,224 | 5,997,810 | 6,119,046 |
| Penetration (%) | 29.3% | 29.2% | 29.2% | 29.4% |
| ARPU(€) | 52.7 | 52.0 | 50.7 | 51.4 |
| RGUs | 3,217,987 | 3,335,350 | 3,425,083 | 3,554,109 |
| RGUs per customer (#) | 1.91 | 1.94 | 1.96 | 1.97 |
| Gross churn (%) | 18.1% | 15.6% | 16.2% | 17.3% |
| | | | | | |
| Residential cable RGU | | | | | |
| Telephony | | 1,461,008 | 1,496,969 | 1,525,498 | 1,568,367 |
| Internet | | 887,522 | 937,029 | 985,947 | 1,061,586 |
| Television | | 869,457 | 901,352 | 913,638 | 924,156 |
| Residential cable penetration (%) | | | | | |
| Telephony | | 25.4% | 25,4% | 25,4% | 25.6% |
| Internet | | 15.4% | 15.9% | 16.4% | 17.3% |
| Television | | 15.1% | 15.3% | 15.2% | 15.1% |
| Operating Highlights | Q1 2005 | Q2 2005 | Q3 2005 | Q4 2005 |
| Customers | | | | |
| Cable | 813,645 | 838,347 | 856,105 | 1,660,156 |
| Other direct access | - | - | - | 110,885 |
| Residential direct access (cable) | 813,645 | 838,347 | 856,105 | 1,771,041 |
| Indirect access | - | - | - | 375,707 |
| Business | 22,496 | 24,214 | 24,984 | 121,656 |
| Other data – Residential Cable: | | | | |
| Homes released to marketing | 2,657,570 | 2,738,129 | 2,777,133 | 5,651,678 |
| Penetration (%) | 30.6% | 30.6% | 30.8% | 29.4% |
| ARPU(€) | 54.3 | 53.8 | 53.5 | 51.9 |
| RGUs | 1,517,883 | 1,570,143 | 1,608,975 | 3,129,395 |
| RGUs per customer (#) | 1.87 | 1.87 | 1.88 | 1.89 |
| Gross churn (%) | 14.4% | 13.7% | 16.5% | 18.6% |
| | | | | | |
| Residential cable RGU | | | | | |
| Telephony | | 718,456 | 737,416 | 750,022 | 1,446,013 |
| Internet | | 351,070 | 376,901 | 398,364 | 825,751 |
| Television | | 448,357 | 455,826 | 460,589 | 857,631 |
| Residential cable penetration (%) | | | | | |
| Telephony | | 27.0% | 26.9% | 27.0% | 25.6% |
| Internet | | 13.2% | 13.8% | 14.3% | 14.6% |
| Television | | 16.9% | 16.6% | 16.6% | 15.2% |